The Juicy Crab Columbus - Local SEO & Review Management

Success Story

How Best POS Helped The Juicy Crab Columbus Become One of the Most Searched Restaurants in Their City

Challenge

The Juicy Crab Columbus is a seafood restaurant located in Columbus, GA. When they approached Best POS, they were facing a challenge - the restaurant had a Google My Business profile created but they weren't appearing on Google searches and were losing potential customers to their competitors. Furthermore, their negative reviews were only adding to their woes.

Best POS Solution

Best POS stepped in to help The Juicy Crab Columbus overcome challenges. We implemented best practices for Local Search Engine Optimization and Reputation/Review Management.

Review Management: Best POS implemented a review management strategy for The Juicy Crab Columbus. We responded to all the reviews and feedback promptly, including negative reviews and addressed customer concerns, turning unhappy customers into loyal customers. The restaurant also received insights on the positive and negative reviews, which helped them understand customer perceptions and take necessary actions to improve their service.

Review Acquisition Campaigns: Best POS implemented review acquisition campaigns to increase the number of positive reviews for The Juicy Crab Columbus. They encouraged happy customers to leave reviews on various platforms, such as Google and Facebook. As a result, the restaurant received more positive reviews, which enhanced its review score.

50+ Listings: Best POS helped The Juicy Crab Columbus get listed on 50+ listings, making it more visible to potential customers. This listing also ensured that the restaurant appeared on the first page of Google search results.

Results

Thanks to Best POS, The Juicy Crab Columbus has become a popular seafood destination in the city, and their positive reviews have brought in a steady flow of new customers.

The Juicy Crab Columbus

10 Months Later, The Juicy Crab Columbus is now one of the most searched restaurants in Columbus, Ohio.

The Juicy Crab Columbus have received Over 700 Reviews and has one of the best review scores across 50 Juicy Crab locations.
4.8 rating from 712 reviews.

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